The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Honeywell rapidlink picture software#
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Please contact customer support for more details.ĬN51 - No Camera, No Imager, EA31, Chinese SKUs Please visit the main Support page for descriptions of all the support options available. To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Note: To quickly check whether a specific computer is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).Products are grouped by device type and by Lifecycle status. This page lists discontinued or retired computer devices, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). For information on an EOS product, we recommend searching the Technical Support Portal. Please note that telephone support may not be available for End-of-Service products. If you are unable to locate the support information you are looking for, please contact Customer Support. Please visit the main Support page for descriptions of all the support options available. To find out the current support status for discontinued Honeywell products and their recommended replacements, please see the additional tabs in this Discontinued Products section. Support may be available on a time and material basis only.Įnd-of-Service or EOS: This refers to products for which Honeywell is no longer able to provide Technical or Maintenance service.
Products in this phase have maintenance contract availability as well as technical support services.Įnd-of-Contract or EOC: This refers to products that are no longer supported by maintenance contracts. In some circumstances, customers can still order EOB products in small quantities from remaining inventory, but typically, EOB products are no longer available to order. Retiring products will only be listed on this section once a formal Product Retirement Notice has been issued.Įnd-of-Build or EOB: This refers to products that are no longer manufactured by Honeywell. These products can still be purchased and are still fully supported. Retiring Products: This refers to products that have entered into their last year of manufacturing. These products are fully supported, and are not included in this section. With that in mind, we have developed this website section to help customers manage their roadmap transitions, and to provide a clearer understanding of the assistance Honeywell can offer – including assistance in migration to alternative Honeywell products and solutions.Ĭurrent Products: This refers to products currently manufactured and sold by Honeywell. We recognize that support-milestone announcements (when a product reaches “End of Build,” “End of Contract,” or “End of Service”) may prompt companies to evaluate their current business environment, including their device and support solutions roadmap. At Honeywell, we determine retirement dates for legacy products by taking all of these factors into consideration. Factors may include parts or repair resource availability, technology innovation, or the products are no longer economically feasible to continue support. Products reach the end of their Product Life Cycle for a variety of reasons. The Honeywell Productivity Support Lifecycle Process – (Mobility, Scan, Print Products)
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